|The mission of the Yuba County Department of
Child Support Services is to provide child support assistance to
children in need in an efficient, effective, and professional
manner. This assistance will be provided regardless of the
custodial status or financial position of the parents of these
children. It is hoped that through the establishment and
enforcement of child support orders, a sense of parental
responsibility will be fostered which will serve to enhance the
lives of the children of our county.
|Programs and Services:
Location of Absent Parents
Establish Child Support and Medical Support Orders
Enforce Child Support and Medical Support Orders
Collect and Distribute Child Support Payments
New Customer Service Survey
We want to know how we are
doing and whether the services our staff provides are timely,
responsive, and helpful. Thank you for taking the time to help
us with that. We have a short survey designed to obtain
information from you that will help us to do our jobs better.
Your time and effort are greatly appreciated.
Take The Survey Here or
Disbursement Unit (SDU)
What you need to know:
California’s child support
program made some important changes that makes it easier for
families to get their support payments and gives parents who
pay support more payment options. If you are a family
receiving support payments, a parent making support
payments, or an employer garnishing an employee’s wages on
behalf of a child support agency, there is information
available to help you utilize and access the State
Disbursement Unit (SDU), their services, and their website.
For additional information, please click on the SDU website
link listed below or call (866) 901-3212.
SDU Website is:
Save Time with Six Convenient
Ways to Pay Child Support!
Online * By Phone * By
Mail * With Mobile App * With Cash * In Person
Learn more about your payment options:
Download CAChildSup app for free via the App
Store or the Google Play Store. Learn more about
The New Mobile App for Child Support Services.
New Mobile App for Child Support Services
Compromise of Arrears Program (COAP)
Help Reducing Your Child Support Debt
Department of Child Support Services
Statewide Online Application for Child Support
Department of Child Support Services Strategic Plan 2015 – 2019
Department of Child Support Services - Child Support Handbook
Department of Child Support Services - Ombudsperson Program
Department of Child Support Services - Complaint Resolution Program
Department of Child Support Services - FAQ's
|Frequently Asked Questions:u>
Q. Does the YCDCSS charge for the services it provides?
A. There is no fee to open a case with our office, but a $25
annual fee may be charged if it meets certain criteria.
Q. Can the YCDCSS assist with custody and visitation issues?
A. No, the YCDCSS cannot assist with custody and visitation
Q. Can the YCDCSS provide legal advice?
A. No, The YCDCSS cannot provide legal advice. Customers are
advised that they may seek an attorney of their choice or
contact their local Family Law Facilitator to request legal
Q. Can the YCDCSS help collect child support if the absent
parent does not live in Yuba County?
A. Yes, the YCDCSS has enforcement tools that can be used if
the absent parent lives in another county, state, and sometimes
even in other countries.
Q. Do I have to be on public assistance to use the services
of the YCDCSS?
A. No, a customer does not have to be on public assistance to
use the services of the YCDCSS. The YCDCSS assists people who
are on public assistance as well as those not receiving public
Q. What hours is the YCDCSS open?
A. The YCDCSS office hours are Monday through Friday 8 am to
5 pm. Our call center or phones are open Monday through Friday
8 am to 4 pm.
Q. How can I contact the YCDCSS?
A. The YCDCSS is located at 5730 Packard Avenue Suite 200. The YCDCSS mailing address is PO Box
2069 Marysville, CA 95901.